Accessibility Statement for Mundesley Parish Council website

This website is run by Mundesley Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some older PDF documents may not be fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 20 working days. Your request will be acknowledged.

If you cannot view the map on our Contact us page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Parish Clerk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Mundesley Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Alternative Text for images
All images on our website should have appropriate alternative text set for them which will, for example, aid visually impaired users to understand the subject of any images on our website. If you encounter any image we have overlooked, without alternative text or with a value which you believe is not descriptive enough, please contact us.

Posters and Announcement images
We often publish news posts with images for posters and flyers. To aid accessibility from September 2020 we will always add these with introductory accompanying text which we have previously not provided.

Line height, spacing between paragraphs and letter and word spacing
Users who have any issues with these styles (or adjustments using accessibility software) are invited to report any issues to us. We are unable to test this option as we do not have access to the full range of accessibility software which costs prohibit.

HTML validation
All our page pass HTML validation with the following exceptions. Two items listed below have minor failings which we don’t believe affect usability. Regrettably, we are unable to resolve these as the services are supplied by third party developers over which we have no control. These are:

  • UberMenu 3 – Menu navigation
  • Justified Image Grid – for display of image galleries

We hope to update these technologies to alternatives options soon.

PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs of meeting minutes and agendas as well as policy and procedure documents. From 2020 we plan to gradually replace policy and procedure documents with accessible PDFs or HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix old copies of meeting minutes. Any new PDFs or Word documents we publish will aim to meet accessibility standards.

Content that’s not within the scope of the accessibility regulations

Google Maps
There are missing form labels for hidden elements (Get Directions) of the Google map on our Contact us page. We are unable to correct this as map coding is set and controlled by google. However, we do not use the Get Directions feature so this should not present an issue to users.

There is also a colour contrast issue with the ‘close’ button of the map marker. Again, unfortunately we are not able to change this as this is controlled by Google Maps rather than ourselves.

Preparation of this accessibility statement

This statement was prepared on 7th November 2019. It was last reviewed on 10th September 2020.

This website was last tested on 10th September 2020. The tests was carried out in conjunction with our website designer,

We have undertaken to achieve maximum accessibility within the scope of the available technologies at our disposal, our knowledge of the required subject areas and the time/budget available to us.

Please contact us if you have questions or encounter any issues which you believe should be addressed.